Shipping & Returns
Shipping Information
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Processing Time: Orders are processed within 1–3 business days after payment confirmation.
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Shipping Options:
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Standard International Shipping: 7–14 business days
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Express Shipping: 3–7 business days (DHL / FedEx / UPS depending on destination)
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Tracking: A tracking number will be sent to your email as soon as your order ships.
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Shipping Fees: Calculated at checkout based on destination and shipping method.
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Customs & Duties: For international orders, any customs fees or import duties are the responsibility of the buyer.
Note: Delivery times may vary due to customs clearance, local holidays, or logistics delays.
Returns & Exchanges
We want you to be 100% satisfied with your purchase. If something isn't right, we’re here to help.
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Return Period: Within 30 days of receiving your order.
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Eligibility: Items must be unused, in original packaging, and with all tags intact.
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Process:
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Email us at [email protected] with your order number and reason for return.
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Our team will provide the return address and detailed instructions.
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Once we receive and inspect the return, we’ll process a refund or exchange.
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Return Shipping Cost:
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Paid by customer unless the item is damaged or sent in error.
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Non-Returnable Items:
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Custom-made products, clearance items, or final sale products cannot be returned unless defective.
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If you receive a damaged or incorrect item, please contact us within 7 days of delivery for a free replacement or full refund.
